- 4425 Plano Pkwy 1103 Carrollton Texas, 75010
- (888) 588-2838
- Mon - Fri: 8:00am - 8:00pm
Every mortgage is like a fingerprint,
and it’s uniquely different once you put
it under the microscope.
People should have a choice and experience the mortgage process in a way that best fits their needs. We’re built and equipped to take all these different experiences on different mortgages, so customers can be certain they will get the transparent and top-notch customer service they deserve.
Scope Mortgage was founded in 2001 out of two goals – to provide exceptional customer service and give people a great deal on their mortgage. Founder and CEO Jeff Douglas saw the potential of an innovative digital experience in what was then a clunky, crowded and difficult process; so, he quit his corporate job and started working on the ‘way of the future’ from the spare bedroom of his fixer-upper home. Thus, WCM was born and the story begins. That being said, Jeff will tell you Scope Mortgage real origin story – and how Wyndham Capital has come to define ‘Fintech mortgage lending’ – really only begins less than a decade ago. While the company already provided great value, service and convenience to its customers, the move was made to start providing that same level of trust, technology and transparency to its employees as well.
And the way to achieve that? Augmented intelligence. The concept treats robots as aides to human intelligence rather than the next best thing to supersede it. Those robots assist team members in executing tasks to their highest caliber and ability. “Where before we had people at the beginning of our process assisting processors setting up our loans, doing orders of basic services, making sure our borrowers were added to all the right systems, we now have machines and robotic processes doing that for us,” says Jeff.
That evolution advanced Wyndham Capital’s positioning and level of service, catapulting the business from entrepreneurial venture to full-blown enterprise. And today, WCM is thriving better than ever, employing more than 500 tech, operations, corporate and sales professionals across four states with high hopes for the future and its successes. That 20 years of tenure translates into transparent and trustworthy mortgage experiences using industry-leading technology to save our customers time and money. But don’t take our word for it: we have numbers to back us up.
Wyndham Capital believes the power of innovation can make people’s lives better.
To provide clarity and context to the life-defining decision of homeownership through innovative technology that builds a fully digital experience with top-notch customer service.
Your high sense of accountability allows you to accomplish amazing amounts of important work. You demonstrate strong performance with a focus on results rather than on process.
You listen instead of reacting so that you can better understand. You are concise, articulate and treat people with respect. You maintain poise in stressful situations.
You make wise decisions despite ambiguity. You identify root causes and get beyond treating symptoms. You think strategically and can articulate what you are – and are not – trying to do.
You say what you think even if it’s controversial. You make tough decisions without excessive agonizing. You take smart risks and are known for candor and directness.
You inspire others with your tenacious thirst for excellence. You care intensely about our customers and our people. You celebrate wins and create a feeling of energy and motivation.
You seek what is best for Wyndham Capital, not what is best for you or your group. You are egoless when searching for the best ideas. You avoid “us” and “them” and make time to help your fellow employees.
You re-conceptualize issues to discover practical solutions to hard problems. You challenge prevailing assumptions and suggest better approaches. You think big and create new ideas that prove useful.
You question actions inconsistent with Wyndham Capital’s values. You are non-political when you disagree with others. You only say things about fellow employees that you will say in their presence.
You are eager to learn and seek feedback. You seek to understand our strategy, customers, competitors and partners. You are knowledgeable and communicate effectively outside of your area.
Founder
Founder
Founder
Founder
2023 Wyndham Capital Mortgage is an Equal Housing Lender. NMLS ID# 2948 (For licensing information, go to https://www.nmlsconsumeraccess.org/) | 888-923-9911 | 4064 Colony Road, Morrocroft II, Floor 2, Charlotte, NC 28211 | Wyndham Capital Mortgage licensed by
AL #21451 | AK #AK2948 | AZ : 2141 E. Highland Ave, Phoenix, AZ, 25016, Mortgage Banker License #BK-0930262 | AR #108108 | CA Department of Financial Protection and Innovation, Finance Lender Law #603H883 | CO: Regulated by the Division of Real Estate #2948 | CT #ML-2948 | DE #025001 | D.C. #MLB2948 | FL #MLD13 | GA Residential Mortgage Licensee #17110 | ID#MBL-8867 | IL Residential Mortgage Licensee #MB.6759402 – Dept. of Financial and Professional Regulation | IN #10884 | IA #2017-0149 | KS Licensed Mortgage Company MC.0025262| KY #MC390971 | LA #2948 | ME Supervised Lender License #2948 | MD #11536 | MI #FL0015915 & #SR0017188 | MN Not an offer for a rate lock agreement #MN-MO-40031142 | MS Licensed by the MS Dept. of Banking and Consumer Finance #2948 | MO #21-2380 | NE #2948 | NV #4546 | NH Licensed by the NH Banking Dept #13577-MB | Licensed as a Residential Mortgage Lender by the N.J. Department of Banking & Insurance #2948 | NM #2948 | NC #L-104239 | ND #MB103203 | OH #RM.850201.00 | OK #ML010652 | OR #ML-4964 | PA Licensed by the Dept. of Banking #3000 | Rhode Island Licensed Loan Lender by the Department of Business Regulation #20102690LL & 20112759LB | SC #MLS-2948 | SD #ML.05180 | TN #109314| TX #2948 | UT #9710532 | VT #7117 | VA #MC-2238 | WA : Licensed by the Dept. of Banking #CL-2948 | WV #ML-31395 | WI #2948BA | WY #3085 |
All Rights Reserved. Credit and collateral are subject to approval. Terms and conditions apply. This is not a commitment to lend. Programs, rates, term, conditions are subject to change without notice. Wyndham Capital Mortgage is not affiliated with any government agency.